Refund Policy

Thank you for choosing Hold Hand AI. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Refunds

Refund requests will be considered under the following conditions:

• Requests made within 14 days of the initial purchase
• Services that have not been fully utilized or accessed
• Subscriptions that have been active for less than 7 days

Refund Process

To request a refund, please contact our support team with your order details including:

• Your name and email address
• Date of purchase
• Reason for requesting a refund

We will review your request and process the refund if it meets our eligibility criteria. Refunds typically require 5-10 business days to process depending on your payment method and financial institution.

Non-Refundable Items

The following are generally not eligible for refunds:

• Services that have been fully utilized or completed
• Custom AI solutions specifically developed for your use case
• Subscriptions active for more than 7 days

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: support@holdhandai.com