Privacy Policy

1. Introduction

At HoldHandAI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you provide directly to us when you register for an account, create or modify your profile, set preferences, or make purchases through the service.

Personal Data: We may collect personal identification information (name, email address, phone number), billing information, demographic information, and other information you provide.

Usage Data: We automatically collect certain information when you visit, use or navigate our service. This may include your IP address, browser type, operating system, referring URLs, device information, pages viewed, and actions taken while using the service.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you about updates, security alerts, and support
  • Process transactions and send related information
  • Prevent fraudulent transactions and monitor against theft
  • For internal administrative and auditing purposes

4. Sharing Your Information

We may share the information we collect in various ways, including:

  • With service providers who perform services on our behalf
  • With business partners with whom we jointly offer products or services
  • When required by law or to respond to legal process
  • To protect our rights, privacy, safety or property
  • In connection with a merger, sale, or acquisition

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect your information. However, please note that no transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erasure of your data
  • Right to restrict processing of your data
  • Right to data portability
  • Right to object to processing of your data

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you. Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies to enhance your experience, analyze usage, and improve the functionality of our service.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the service may become inaccessible or not function properly.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@holdhandai.howto.im.

Last updated: 4/18/2025